COVID-19 - Basildon CRC Service Update - One year on and surviving!
Food for thought in challenging times
‘A field is empty, but if you put in the effort to grow something then you will have a garden.
And that’s life.
Give something, something will come back. Give nothing, nothing will come back.
To grow a flower is a miracle: it means you can grow more.
Remember that a flower is not just a flower, it is the start of a whole garden.’
Eddie Jaku (from his book The Happiest Man on Earth)
The Centre closed in March 2020 due to Government guidelines relating to the COVID-19 pandemic. Two staff and I began working from home from 24 March 2020, with our two advisors providing advice and support via telephone, text, online, WattsApp and Zoom. My office is at home also. It is now over a year since the three us began this challenging journey and what an experience it continues to be.
Our caretaker Andy was placed on Furlough and remains so currently.
One year on and we are going strong, with clients and the public accessing our services quite readily and free at the point of delivery.
We all remain grateful to various Trusts and Grant Makers who helped with funding during 2020 to ready our two new advice hubs into action and to enable as many of our services to continue as possible. We are going strong and will remain working remotely until it is safe to reopen our premises in line with Government legislation. During 2020 we handled over 3000 calls.
If you need advice, support, help with forms completing online, assistance or know someone who does, please do contact Linda or Debbie, especially if you have any benefit or housing related query. If the telephone is engaged and you are able to, please make contact by sending a brief email:-
Linda 07762 189698 - email@example.com
Debbie 07526 000430 - firstname.lastname@example.org
Our operating hours are 9.30am until 1pm and then 2pm until 3.30pm weekdays only. Outside of these hours we will be unable to answer calls as we will be carrying out administrative
Kindly note the Centre telephones are not being answered at the moment.
Please contact me via my email if necessary. Thank you.
Maggie Viney, Centre Manager - email@example.com
PS We are still desperate for donations to continue our work in the Advice Hubs at colleague's homes and in the Centre when we are able to reopen. If you can spare a penny or two please, kindly click on the link below. As a charity we can only offer this service as long as we have the funds.
We can now accept on-line donations and if you qualify, you can gift-aid your donation too. Every penny matters!
Not Everyone Knows
- You will need to telephone to have a time set aside to get help with a form, a claim or advice, Universal Credit, ESA, PIP and AA or an emergency food and toiletry parcel or other general advice and assistance.
Do please spread the word. Our Advisors are fully trained and highly skilled. Do try us and be amazed!
For the first while ever, once the Centre reopens, there will be a no appointment, no entry rule in place. We are hoping as our world rebalances, that we will be able to return to an open door system.
A Warm Welcome Guaranteed (when the building is open!)
Whenever you come into the Centre you are always sure of a warm welcome from Andy our facilities support
Andy is one of our longest serving staff and always has a friendly disposition.
Currently Andy is on Furlough but staff and volunteers all keep in touch with him very regularly.
The Centre Management and Trustees are indebted to our team of volunteers who ordinarily, provide hours of help. Currently, volunteers at home, awaiting the go ahead for when we reopen and they can rejoin the Centre's operations.
A reception booth to ensure health and safety regarding COVID-19 is presently being assembled as are desk screens for staff and an electronic door entry system.
The talent and skills of our volunteers are diverse and we couldn't operate without their support and hours of time.
Big hugs and massive thanks for sticking with us - you know who you are!
In order to purchase a defibrillator and casing, the Centre currently is running a table top sale of items specifically donated for this appeal.
At the end of March 2020 we reached over £950.00. Only another £300 to go.
Thank you to all those who have donated and of course to those kind souls who have bought items from the sale. This appeal is currently on hold due to COVID-19 Restrictions.
Our Local - Co-op Store
James, Manager of Co-op at Butneys donating coffee, mince pies, tea bags and a cheque for £250 at Christmas time.
Following a massive refurbishment and enlargement, the Co-operative store at Butneys near the Centre, has now re-opened. The store has a new designated Community Area and James and Dan, the Managers there, are kindly advertising our work in the community and they have a box for long life food donations for our emergency parcel service. Thank you Co-op!
Keep it Clean - Anglian Water
If we put things like fat, oil and grease (FOG) down our sinks, and sanitary waste and wipes (known as unflushables) down the loo, it can block sewer pipes and pumps, flooding homes and gardens and spilling into local rivers and waterways.
Over half of the 40,000 sewer blockages in our region are caused by FOG and unflushables. As a result the Keep it Clear campaign supports residents to reduce these blockages. So far, they’ve dropped by an average of 52%.
The Keep It Clear campaign helps reduce the misery, cost, bad smells and potential flooding and pollution caused by avoidable blockages.
Welcome To Our Centre
We provide a range of services for those who are homeless, on low incomes, unwaged, retired or poorly. Increasingly people who require our help are in crisis, impoverished, vulnerable, disenfranchised and often at risk.
We offer support regarding:
We operate a one-off emergency food and toiletry parcel scheme for those in crisis. This service may be accessed by referral only in writing, from any local statutory organisation, charity, agency or philanthropic group. Kindly note we are not a Food Bank and are able to offer help one time only. Thereafter, on production of a referral letter, a voucher for one of the Borough's Food Banks will be issued.
We are grateful to accept food donations from the public but they must be long shelf life only please. Toiletries are also accepted.
We are sorry we are unable to accept fresh food. If you would like to collect suitable items for our food and toiletry scheme kindly refer to the list (click here) and bring them along to the Centre 10.00am - 2.00pm Monday to Friday or for a delivery time outside these hours, please telephone to arrange a suitable time.
Local Support - We Need You!
Coffee and donations from Co-operative store, Butneys, Basildon. Many thanks to James, Dan and all the staff.
Also thank you to Howden's Joinery and Pipe Tech of Burnt Mills who have made significant donations in recent times.
If you are involved in a local business and want to support a very local good cause please do contact Maggie Viney - firstname.lastname@example.org
Please will you help?
A Financial Reality
Our Annual appeal was dispatched March 2020 to over 500 Trusts and Foundations. in addition 34 applications for funding were made.
A sum of £10700.00 was raised this way. Thank you to all those Trusts that made a donation or arranged a grant. A further appeal will be sent out in late Spring 2021.
The Centre's funds are being depleted at quite a pace in order to sustain the professional and essential services we are renown for. In order to continue to offer a full range of services, the Centre needs to realise an annual income in excess of £130,000.
Can you help? Please contact the Centre if you wish to make a difference by making a donation - every penny counts!
Alternatively click here to donate electronically or at the top of this page.
Room Hire/Meeting Facilities
When the Centre is open to the public again we will, once more, hopefully be able to provide two large training rooms or a smaller room that lends itself for meetings of up to 8 people or as a small office space. The Centre can be extremely flexible and both training rooms are also suitable for office space. Our hire charges are extremely competitive.
We will have rooms available (with WiFi) for weekday daytime meetings, training and seminars. Telephone or email Maggie Viney on 01268 450040 or email@example.com for availability, facilities and cost.
Due to the increasing demand for private rented property in the Borough, the Centre would be pleased to hear from new potential landlords.
The Centre provides a full referral service for landlords together with advice and guidance concerning housing legislation. We have over 28 years experience of working with landlords and tenants.
Get in touch today to see how we can help fill your vacant property/rooms. Please contact Linda Figg during normal office hours on:
07762 189698 or firstname.lastname@example.org
Basildon Borough Community Lottery
You can support us and have a chance of winning if you register by following the link below
Make steps to support your community today!
Click here for more information.
Basildon Community Resource Centre 1 The Gore Basildon SS14 2EA - Charity No: 1082442